Privacy Policy

Tollink Solutions Germany GmbH operates this online platform. This policy explains how we collect, use, disclose, and protect information in connection with your use of our site. We are committed to protecting your privacy and handling your data in an open and transparent manner. We process personal data in accordance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other applicable data protection laws.

What Information We Collect

When you visit our site, we may collect certain technical and usage information automatically. This includes:

- Your IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages of our site that you visit
- The time and date of your visit
- The time spent on those pages
- Other diagnostic data

We may also collect information that you voluntarily provide to us, for example, if you contact us through any available communication channels presented on the site or otherwise interact with us. The specific types of information you provide will depend on the nature of your interaction.

How We Use Your Information

We use the information we collect for various purposes:

- To provide, operate, and maintain our site
- To improve, personalize, and expand our site
- To understand and analyze how you use our site
- To develop new products, services, features, and functionality
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the site, and for marketing and promotional purposes (where lawful)
- To find and prevent fraud
- For compliance purposes, including enforcing our terms and conditions, or other legal rights

Legal Basis for Processing

We process personal data based on the following legal grounds under the GDPR:

- Your consent (where applicable)
- The necessity for the performance of a contract with you or to take steps at your request before entering into a contract
- Compliance with a legal obligation
- Protection of your vital interests or the vital interests of another natural person
- The necessity for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
- Our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Sharing Your Information

We may share your information with third parties in certain situations:

- With service providers who perform services for us or on our behalf, such as website hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.
- For legal reasons, such as to comply with applicable law, respond to valid requests by public authorities, enforce our terms and conditions, protect our rights, operations, or users, or in connection with a corporate transaction like a merger or sale of assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Your Data Protection Rights Under GDPR

Under the GDPR, you have the following rights:

- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the address provided below.

Security of Your Data

We are committed to protecting the security of your personal data. We use appropriate technical and organizational measures designed to protect the security of any personal data we process. However, please be aware that no security system is impenetrable and we cannot guarantee the absolute security of your data.

Cookies and Similar Technologies

Our site may use "cookies" and similar tracking technologies to collect information and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our site, prior to the change becoming effective and update the information at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Tollink Solutions Germany GmbH

Arnulfstraße 19

80335 Munich

Germany